Services & Resources
Homeless and Housing Services
Family Promise of Ozaukee County seeks to end homelessness in Ozaukee County by rebuilding lives with compassion, providing resources and services to individuals and families at risk of homelessness in the community. Our organization works to help anyone experiencing homelessness secure safe and stable housing. Our homeless services offer a continuum of care from the first call for help to securing housing. We support our clients every step of the way.
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Family Promise offers case management services to all program participants.
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Family Promise is the lead coordinated entry agency and employs a Coordinated Entry Specialist who assesses households who are homeless in the county. All households who are literally homeless are placed on the Housing Prioritization list. A specialist will provide referrals and limited case management services to meet their needs.
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This prevention program offers rent assistance for households who are at risk of being evicted from their homes. The rent assistance helps families maintain housing and prevents them from becoming homeless. Family Promise works closely with other agencies such as St. Vincent De Paul, Salvation Army, and Advocates of Ozaukee to help families meet their needs.
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Hotline: 1 (262) 268-2723
Anyone who is currently homeless or at risk of homelessness may call Family Promise for help. The caller will be prescreened by a trained professional and referred to appropriate services.
Referrals to appropriate services include:
• County resources
• Domestic violence
• Apartment + housing search (affordable housing, section 8 housing, subsidized housing)
• Utility assistance
• Legal assistance (wrongful eviction, CPS, etc.)
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Our services are comprehensive and provide full-service case management, rapid re-housing, and other support for individuals and families in need. We seek to meet basic needs such as providing meals, hygiene products, and assigned family rooms or co-housing. Additionally, we provide daily support, such as job applications, resume writing, RentSmart assistance, life coaching, basic life skills training, and resource referrals.
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The Rapid Rehousing Program offers client-centered services including case management and rent assistance for individuals and families moving out of homelessness and into housing. The organization helps families secure housing and connect to resources necessary for them to live independently upon the 12-month completion of the program.
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Provides immediate shelter, access to housing programs, guidance, support and resources to youth ages 18-24 regarding services available in the community. In collaboration with Hebron House and the Youth and Family Project, Family Promise of Ozaukee County provides an assigned System Navigator for wrap-around support to help ensure success in both obtaining and maintaining housing through a plan developed specifically for the individual.
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“Family Promise was there for us when we needed help the most. The staff is full of hardworking, caring people and the volunteers made us feel welcome. They provided us with shelter and assistance to keep hope alive. Their efforts to get us into Rapid Rehousing allowed us to not worry about housing costs for a year. We are grateful for everything they have done. It is comforting to know that they are there to help when things look bleak.”
— Rick, Tammy, and Tyler,
Family Promise of Ozaukee County Former Guests
Our Approach to Services
Get Connected
Call Family Promise to get connected to services.
Access to Services
A Family Promise representative will connect you to the appropriate resources or programs, as well as additional services.
Program & Service Matching
Homeless prevention, rapid rehousing, case management, and other services are available to people seeking help.
SUPPORT OUR MISSION
Want to support the work we do? Discover how you can get involved.
Family Promise of Ozaukee County Resources
Family Promise continues to offer homeless prevention, rent assistance, case management, resources and referral over the phone and email. Our shelter is open with appropriate safety precautions.
Here is how you can contact us:
Email: needhelpfpoz@gmail.com
Help for Tenants
It’s important to keep paying your rent and utilities if you can so that you don’t face eviction or disconnection down the line. Here’s what you need to know:
Call: 262-268-2723
Email: needhelpfpoz@gmail.com
Help for Landlords
Your tenants may be going through a hard time due to loss of job, health issues or unexpected expenses, so it’s important to stay in contact with them to prevent problems from developing. Here’s how you can do it:
Call: 262-268-2723
Email: needhelpfpoz@gmail.com
Community Resources Directory
Family Promise of Ozaukee County and Ozaukee County Local Homeless Coalition is genuinely concerned about the health and well-being of our staff, clients, community partners and volunteers during the coronavirus public health emergency.
We are a resource for the community to learn more about how their basic needs can be met during these challenging times. Below is a list of resources that may be accessed such as shelter, rent assistance, food pantries and other financial resources. Agencies that would like to share information on this page please email needhelpfpoz@gmail.com
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The CARES Act expands unemployment insurance to help Wisconsin workers that have been furloughed or laid off. This federal rescue package has expanded eligibility to cover more workers and increased the maximum unemployment benefit by $600 per week for every American through July 31, which will provide most workers with their full paycheck. The legislation also makes unemployment insurance available for 13 additional weeks for a total of 39 weeks in Wisconsin. Unemployment insurance will also now be available for workers who are unemployed or unable to work because of the virus and don’t qualify for traditional benefits. This support ensures that workers are protected whether they work for businesses small, medium or large, along with self-employed and workers in the gig economy.
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Ozaukee Food Alliance
Family Sharing Ozaukee
Summer Meals for Kids
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Mental Health America
Crisis Text Line: Text MHA to 741741 to be connected to a crisis counselor 24/7.COPE Hotline
262-377-COPE
Local 24-hour crisis hotlineNational Alliance on Mental Illness (NAMI)
NAMI HelpLine: Monday-Friday, 10 a.m.- 6 p.m. EST, 1-800-950-6264
NAMI Guide COVID-19 (Coronavirus) Information and Resources -
All energy assistance application sites are closed to the public but appointments are being taken by phone. Beginning March 30, the income requirements have changed and only one month of income will be needed to apply. Schedule your appointment by calling or emailing:
Call: 1-888-446-1239